I lead the global consulting practice at Bates (now BTS Boston) and advise CEOs, C-Suite leaders, and teams at some of the best-known companies in the world including Dow, Disney, Infosys, Boeing, ABB, State Street. I'm also the author of Work 101: Learning The Ropes of the Workplace Without Hanging Yourself (Penguin Random House) and a frequent keynote and conference speaker on topics of leadership. As a Certified Speaking Professional (CSP), I've earned the highest-level designation awarded by the National Speakers’ Association and served as President of the National Speakers Association, New England. I live in the Boston area with my husband and two sons. In 2018, I appeared on the public radio show The Moth.