Crispin Beale is Worldwide CEO of IDX, a global digital communications and marketing company. With more than thirty years' experience across marketing, data, customer experience and communications, he has held senior client and agency leadership roles at organisations including BT, Royal Mail, the Post Office, Dixons and Chime Communications, where he spent a decade at the helm of its Insight & Engagement Group. Crispin previously served as Group President of Behaviorally, leading its global customer and commercial teams. Crispin is founder and CEO of Insight250, the global awards programme he built to celebrate the profession's leaders and innovators, now recognising more than 1,000 winners across over 70 countries. In 2026 he was named an Insight250 Legend, the programme's highest honour, awarded by industry nomination and independent vote to the small number of people who have shaped the profession over a career rather than a year. A Fellow of the Market Research Society and the Institute of Chartered Accountants in England and Wales, Crispin has served as a Board Director and Chairman of the Market Research Society and as the United Kingdom Representative for ESOMAR, twice receiving the ESOMAR Representative Award as the best-performing national representative across its 130 member countries. He is also an Insights Association Laureate, an honour held by fewer than 50 individuals globally - in recognition of sustained international leadership. A passionate advocate for combining human intelligence with technology, Crispin regularly speaks and writes on AI, data, leadership, customer experience and the future of insight. He is equally committed to developing people, mentoring emerging leaders and championing the contribution individuals can make throughout their careers.