I am the CEO and Managing Partner of SupportYourApp, a global Intelligent Support-as-a-Service company operating in 70+ countries. Over the years, I’ve grown the company from a one-person support operation into a distributed global organization by focusing on leadership evolution, operational clarity, and building resilient teams at scale. I’m particularly interested in how human expertise and AI can complement each other to create more sustainable ecosystems without losing the human touch. As a Harvard Kennedy School alumna and founder recognized by Inc., Stevie, Globee, and CCA, I actively mentor leaders navigating growth, remote operations, and culture transformation.