Donna P. Mitchell is The Transformation Authority™ an Executive Educator specializing in technology adoption and change management. 70% of technology transformations fail. After 48 years navigating Fortune 500 transformations, managing $7.2B portfolios, and training 30,000+ employees, Donna teaches leadership teams how to close the adoption gap. She pioneered electronic ticketing infrastructure, IVR/VRU systems, and early online travel platforms at US Airways. At Johnson & Johnson, she spent 16 years helping physicians adopt new treatments the same adoption challenge, different industry. Today, Donna delivers executive briefings and workshops across three sectors: Corporate (Fortune 500 operations), Healthcare (hospital systems, physician networks), and Mission-Driven organizations (faith-based, nonprofits). Forbes Business Council Member | C-Suite Network Contributor | Host, Pivoting to Web3 Podcast (97 episodes, 38 countries)