Chris Silver is Chief Revenue Officer at Parloa, a trailblazing unicorn and one of the fastest-growing AI companies in enterprise customer service. He leads global go-to-market and revenue strategy, bringing intensity, discipline, and a builder’s mindset to every stage of scale. With more than 20 years in enterprise SaaS, Chris has led companies through category shifts and billion-dollar growth cycles. Before joining Parloa, he spent nearly a decade at Five9 in VP and SVP roles, helping grow the company from $80M to $1.1B+ in ARR. Chris led global sales teams, and closed transformative deals with some of the world’s largest Fortune 100 brands like FedEx, CVS, and Wells Fargo. His track record speaks for itself: record-breaking growth across the U.S. and Canada, deal sizes that kept rising, and a 98% retention rate across strategic accounts. Now at Parloa, Chris brings his bias for action and deep understanding of enterprise dynamics to a company reinventing customer experience, a category primed for innovation. Since joining, he’s helped global enterprises turn customer service into a source of revenue, agility, and competitive edge. Parloa’s AI agent management platform (AMP) allows enterprises to build, deploy, and manage agents across channels with enterprise-grade reliability and speed. In 2025, the company raised a $120M Series C round, surpassing a $1B valuation and accelerating its U.S. expansion, now its most commercially dominant market. Chris holds a BBA in Marketing from Monmouth University and has completed advanced sales and leadership programs. He actively supports organizations like the Icla da Silva Foundation and Be the Match, and brings the same commitment to growth, grit, and execution that defines his leadership into the communities he serves.