Vibhas Ratanjee is a global thought leader and researcher in the fields of leadership development, succession management and culture change. Currently a Senior Practice Expert and Leadership Development Specialist at Gallup, Vibhas has almost three decades of experience in organizational development, culture change, M&A integration, and executive-level engagement strategies. Vibhas specializes in applying a multi-disciplinary approach to change and innovation. He leverages his expertise in behavioral economics, design thinking, appreciative inquiry, and strengths-based leadership to coach and consult senior executives and CEOs across various sectors, especially healthcare, retail, and financial services. As an author, Vibhas has published multiple articles on leadership and organizational development, as well as the impact of technology on the future of work and customer experience. His writing and research has been featured with Gallup, Harvard Business Review, AJMC, Financial Brand, American Banker, UPI, MIT, The Conference Board, amongst others. Vibhas is also an internationally recognized keynote speaker and a key member of the Gallup Speakers Bureau. Follow Vibhas for insights and advice on leadership development, the impact of technology on the workplace, multi-generational leadership, global mindset and culture change. Views expressed in this column are his own.