Jim Douglas is the CEO of Luciq, the agentic observability platform for mobile, where he’s leading the company’s transformation into a category-defining force in AI-powered app performance. A five-time CEO with a track record of scaling global B2B technology companies, Jim brings deep experience in turning complex technologies into market-shaping solutions. Jim has spent his career in enterprise software and built a reputation for turning complex technologies into scalable, market-defining solutions. In addition to deep operational capability, his leadership experience includes M&A, venture and public fundraising, and building high-performing executive teams. At Luciq, he is guiding the company’s evolution from reactive error reporting to proactive, AI-driven observability, empowering mobile teams to detect, diagnose, and resolve issues before users are affected. Jim’s approach to leadership blends strategic clarity with operational discipline. He’s passionate about aligning purpose with execution and believes that internal systems should elevate human potential, not constrain it. Beyond business outcomes, Jim champions a culture of curiosity, innovation, velocity, and growth. He’s committed to helping teams scale with confidence and clarity, and to building systems that empower developers to focus on what matters most: creating exceptional mobile experiences. Under his guidance, Luciq is redefining what mobile observability can be, creating a new category and setting the standard for agentic AI in app performance. Rather than simply leading the space, Luciq is shaping it from the ground up as a true category creator.