As the cofounder and former chief creative officer of StockX, a revolutionary global e-commerce platform, Chris Kaufman helped drive the company’s growth to over 30 million users and a valuation of $3.8 billion. Kaufman’s personal journey as an executive inspired him to explore the ways in which leaders succeed and fail. Through a combination of firsthand experience and academic research, he’s discovered the key to unlocking lasting business success: empathy. In Empathy at Work, Kaufman shares what he’s learned, providing practical advice for leaders who are ready to lead from the heart. In doing so, he proves that creating space for vulnerability in leadership—while not always easy—can go a long way in helping both people and organizations thrive.