Priya Krishnan, Chief Transformation Officer at Bright Horizons, has a storied background as an entrepreneur who founded India’s leading childcare and schooling service provider with more than 150 company-owned, company-operated centers across the country. Priya Krishnan brings her outstanding vision and tenacity to this important new role, which recognizes the increasingly significant impact of enrollment, service use, and the customer experience on Bright Horizons’ overall organizational growth and success. In addition to her leadership of marketing, Sittercity (acquired digital platform for finding in-home care), acquisitions and partnerships, she oversees enterprise product management to drive the transformation of our digital connection points with families, learners and clients. Priya is also responsible for the contact center to ensure a unified customer experience across all lines of business. Priya joined Bright Horizons after founding and running KLAY - India’s largest high-quality childcare provider. She initially started the business with the intent of enabling women to return to work after childbirth. She won numerous entrepreneurship recognition awards, as her startup venture expanded to 180 company-owned, company-operated centers across the country, staffed with empowered employees taking care of more than 16,000 children. She also founded a not-for-profit school for marginalized children which has been recognized worldwide for its pedagogy and approach to blended learning. Prior to her entrepreneurial stint, Priya had a global career in IT consulting across Singapore, New York, and London, working with companies including Accenture, PwC, Mphasis, EDS, and HP. Priya holds a bachelor’s degree in computer science from Mumbai University and an MBA from London Business School.