I write ViewFromTheWing.com about the travel and loyalty industries and have been called an “Air Genius” and “an airline industry brainiac, who you might think of as the Nate Silver of his domain” as well as “the godfather of the [frequent flyer] hobby” in Rolling Stone. Ron Lieber in the New York Times describes me as “a travel industry blogger with a specialty in spanking companies that devalue their loyalty programs” and says that my “trenchant blogging about the airline industry gives some executives fits.” I’ve appeared on The Colbert Report, The Today Show, ABC World News Tonight, Good Morning America, CNN Business Traveler and The Situation Room, Fox News Happening Now and America’s NewsHQ, MSNBC News Nation, and profiled in Town & Country, Executive Travel, and the Washington Business Journal.